Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
6.6
Location
8.0
Service
6.8
Dining
6.2
Guest reviews
6.2/10
based on 5 reviews
3/5
based on 116 reviews
4.8
4.8/10 based on 228 reviews
#44 of 53 hotels in Adana based on Tripadvisor
Bernard
United States,
June
2024
6.8/10
The hotel is situated in the heart of the Old City, making it very central and convenient for exploring the surrounding areas. The rooms are a bit outdated and too warm for a comfortable sleep, but the Turkish bath being free for guests is a nice touch. The service is mixed, with friendly staff always available for assistance but with occasional charges for unordered items. The location is excellent, just a stone's throw away from the old town and other beautiful places in Adana. The dining experience is lacking variety, offering only basic options. Overall, a decent choice for a short stay with some room for improvement.
Rooms
6.0
The rooms are a bit out of date and too warm for a good night's sleep. The leaflet in Turkish and English about the complimentary Turkish bath is a nice gesture.
Service
7.0
The staff is generally helpful and friendly, always available even at odd hours. However, there were instances of unprofessional behavior like charging for unordered items despite claiming them to be complimentary.
Location
9.0
The hotel's location is superb, right in the heart of the Old City, providing easy access to various attractions and being very central.
Dining
5.0
The dining options are limited and uninspiring, offering basic choices that may not satisfy all guests.
Facilities
7.0
The facilities are adequate but could benefit from some modernization and enhancements.
Alfred
United States,
June
2024
7.4/10
Staying at the hotel had its ups and downs. The location was excellent, close to the old town and other beautiful spots in Adana, offering a nice oasis after a busy day. The service was friendly and helpful, but there were some instances of unexpected charges. The dining experience was decent but could use a bit more variety. Overall, a mixed experience with some highlights and room for improvement.
Rooms
7.0
However, some unexpected charges occurred during the stay.
Service
8.0
The staff was very friendly and helpful, but some confusion arose regarding additional charges for items that were initially offered for free.
Location
9.0
The location was great, being just two minutes from the old town and surprisingly close to other beautiful places in Adana, providing a nice retreat after a busy day.
Dining
7.0
The dining options were fair, but there could have been more variety, especially in terms of breakfast choices.
Facilities
6.0
The hotel had fair facilities, but there were some issues during the stay that impacted the overall experience.
Donald
United States,
January
2024
6.8/10
I had a mixed experience at this hotel. The rooms, although spacious and much better than expected, were provided by an unaccommodating receptionist. The service was helpful, but there was excessive staring at times. The location was convenient, close to the Old City, yet not the most ideal choice. The dining options were limited although there were some nice choices. Overall, there were both positives and negatives to consider during my stay.
Rooms
8.0
The rooms are spacious and much better than expected.
Service
7.0
The service was helpful but there was excessive staring at times.
Location
6.0
The location is convenient, close to the Old City but not the most ideal choice.
Dining
6.0
The dining options were limited although there were some nice choices.
Facilities
7.0
The facilities offered were standard.
Joe
United States,
December
2023
6.8/10
I had a mixed experience at this hotel. The rooms were decent, but the surprise charge for the Turkish bath was a letdown. The service had its ups and downs, with friendly staff but unaccommodating reception. The location was convenient, close to the old town but lacking English TV channels. The dining was average, with limited breakfast options. The facilities were satisfactory, but some aspects could use improvement.
Rooms
6.0
The rooms were average, but the surprise charge for the Turkish bath was disappointing.
Service
7.0
The staff had their moments, with some being very friendly, but the reception service was unaccommodating.
Location
8.0
The location was convenient, close to the old town, but lacked English TV channels.
Dining
6.0
The dining experience was average, with limited breakfast options.
Facilities
7.0
The facilities were satisfactory, with room for improvement.
Charles
United States,
July
2023
6.6/10
My stay at this hotel had its highs and lows. The location was convenient, just a couple of minutes from the old town and close to other charming spots in Adana. The rooms were a bit worn, but the real disappointment was being misled into paying extra for what was supposed to be a complimentary Turkish bath experience. The service was a mix of friendliness and deceit, with unexpected charges for falsely labeled 'complimentary' items. The dining selection was decent, although lacking fresh juices, and the facilities offered a satisfactory experience overall.
Rooms
6.0
The rooms showed signs of wear and tear.
Service
5.0
The service was a mixed bag of friendliness and unexpected charges.
Location
8.0
The location was quite central and convenient for exploring the old town and bazaar areas.
Dining
7.0
The dining experience was satisfactory but could have been better with a wider selection of items.
Facilities
7.0
The facilities provided a decent overall experience.
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